Guides

Create your first bot

Start from a plain-language description or a template, generate a first draft, and understand what guests can do before signing up.

Write better prompts

Describe how the business actually runs so the generated flow is closer to production from the first pass.

Preview drafts and publish

Test the conversation before it goes live, understand the draft/live split, and publish only when the workflow is ready.

Set up your account and business hours

Update your profile, manage password and linked sign-in providers, and define the business hours your team operates in.

Edit and refine your flow

Use AI-assisted edits for broad changes, then switch to manual flow editing when you need precise control.

Add validations and review rules

Make the bot stricter where format matters and define how submissions move through review, updates, and follow-up.

Connect WhatsApp

Set up a Meta developer app, gather three credentials from the API Setup panel, and connect your WhatsApp Business number from bot settings.

Connect Telegram

Create a bot with BotFather, paste the token in settings, and use the generated share link once the bot is live.

Set up the calendar

Configure timezone, hours, services, and resources so your bot can offer real bookings instead of just collecting requests.

Triage submissions in the inbox

Read what customers sent, change status, reply or take over the chat, approve or reschedule bookings, and archive — keep follow-up moving without getting buried.

Take over conversations

Step into a live chat when a customer needs a person, reply directly from the inbox, and hand the conversation back to the bot when you are done.

Set up owner notifications

Get notified the moment a submission arrives — in the dashboard bell and on Telegram with one-tap Accept and Deny — and tune how urgently each bot pings you.

Manage contacts

See everyone who has reached your bots, search across them, and open a contact for their full history of submissions and bookings.