Edit and refine your flow

The assistant can rewrite or extend the flow and the Configure tab together. It is useful for changes like adding a cancellation path, collecting a new field, or shifting the tone of the conversation.

• Ask for one concrete change at a time so the summary and diff are easier to verify.
• Use AI edits when the change affects multiple nodes or should also update review metadata.
• Read the summary after each edit and preview the result before moving on.

Manual editing is the better choice when you already know the exact wording, branching, or validation you want. Click directly into the flow to edit prompts, messages, options, and node-level structure.

• Use question nodes when the customer should choose from fixed options.
• Use input nodes when the customer should type a response such as a name, phone number, date, or notes.
• Keep option labels short. They render as phone-friendly buttons.

Not every change belongs in the node graph. Use the Configure tab for bot name, review pipeline, owner notification copy, and customer-facing status updates.